DEPOSIT & CANCELLATION POLICY (General guidelines)
Individuals
50% of the value of the product booked is required on confirmation.
Balance due within 7 days before the date of your service.
Cancellations made at least 2 months prior the date of your service: No penalty
Cancellations made between 2 and 1 month prior the date of your service: 10%
Cancellations made from 1 month to 15 days prior the date of your service: 30%
Cancellations made from 15 to 7 days prior the date of your service: 50%
Cancellations made within 1 week prior the date of your service: 100%
Groups ( Starting from 9 people)
30% of the value of the product booked is required on confirmation
Balance due within 30 days before the date of your service.
Cancellations made at least 3 months prior the date of your service: No penalty
Cancellations made between 3 and 2 months prior the date of your service: 10%
Cancellations made from 2 months to 1 month prior the date of your service: 30%
Cancellations made from 1 month to 15 days prior the date of your service: 50%
Cancellations made 15 days prior the date of your service: 100%
Please notice that the above cancellation policies are not valid for 2025 Blackout Dates when, in the case of cancellation, the entire deposit will be withheld.
Blackout Dates (2025)
18/04 – 21/04 Easter Holidays
25/04 – 27/04 Liberation Day (long weekend)
01/05 – 04/05 Labor Day (long weekend)
31/05 – 02/06 Republic Day (long weekend)
30/06 – 06/07 Palio Horse race week in Siena
11/08 – 17/08 Palio Horse race week in Siena
22/12 – 06/01 Christmas Holidays
CANCELLATIONS AND/OR VARIATIONS
The cancellation or variation of the reservation will incur a fixed charge of €50,00.
This sum will be added to above Wine Tour Adventure Sas penalties and those applied by the suppliers of services which will be verified by Wine Tour Adventure Sas on the customer’s behalf.